Metairie, LA | TempToFT

Post Date: 03/13/2017 Job ID: 25160 Industry: None


FTS is seeking an Insurance Specialist for a CONTRACT TO HIRE opportunity working with a Family Oriented Personal Insurance firm in Metairie.


Servicing, retention and rounding of Personal Insurance accounts, according to agency procedures and standards. Ideal candidate will be an energetic self starter, who works well in a highly automated, team environment.



  • Ability to handle complex accounts.

  • Ordering and processing renewal and change requests with an emphasis on Personal Insurance Risk Management.

  • Prepares review letters on an annual basis, offering recommendations to clients based on analysis of clients insurance needs.

  • Assists clients with reporting claims.

  • Works to ensure that the agency goal of 95% retention is met. Acting proactively to retain accounts; Following up on Broker of Record letters, according to agency procedures and standards.

Account Rounding

  • Actively solicits and processes additional lines of coverage for all accounts and working to book of business.

  • Ability to provide basic information on all AWS Insurance services and direct clients accordingly.

Team Work

  • Maintains a courteous and effective relationship with clients, co-workers, Carriers and other business contacts.

  • Ability to share knowledge and skills with others.

Professional Developments

  • Remains informed regarding industry information, new product information, legislation, coverage s and technology.

Performance Standards :

  • Adherence to developed procedures and guidelines

  • 95% retention rate of existing accounts

  • Responsive to client, carrier and management requests

  • Effective team player to both the department and the agency as a whole

  • Continuous effort to improve knowledge and performance



  • 3 years Personal Lines Agency experience in a highly automated, transactional filing environment, with the ability to handle complex accounts.


  • Professional Designation encouraged


  • Good command of all lines of personal insurance coverage

  • Understanding of contracts, Carrier products, coverage forms and underwriting guidelines

  • Desire to work on continuing education requirements

  • Knowledge and ability to use applicable rating programs.


  • LA State Agents License required

  • Proficient in Windows, Microsoft Office & Agency Management Systems

  • Keyboarding skills of 55 wpm

  • Excellent organization, communication written, oral and automation skills.

  • Must maintain a professional appearance.

  • Good negotiation skills.

  • Ability to take direction and work both independently and as part of a team.

Job Type: Full-time

Salary: $35,000.00 to $40,000.00 /year

Required experience:

  • Insurance: 3 years

Required license or certification:

  • Insurance License

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